Shipping Policy

Thank you for shopping with us! We are excited to provide you with high-quality mushroom coffee, and we want your shopping experience to be as smooth and enjoyable as possible. Please read our shipping policy below for more details on how your order will be processed and delivered.

Order Processing Time

All orders are typically processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
If we experience high order volumes (e.g., during sales or holidays), processing times may be slightly delayed. We will notify you via email if there are any significant delays with your order.

Shipping Rates & Methods

We offer a variety of shipping options to accommodate your needs:

Standard Shipping (3-7 business days)
Free on orders over $50!
For orders under $50, a flat rate of $5.99 will be applied.
Expedited Shipping (2-4 business days)
A flat rate of $12.99 applies.
Priority Shipping (1-2 business days)
A flat rate of $19.99 applies.

All shipping times are estimates and may vary depending on your location and other factors.

International Shipping

At this time, we only offer shipping within the United States. We are working on expanding our international shipping options, so please stay tuned for updates!

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information. You can use this tracking number to follow your package's journey from our facility to your doorstep.

Lost or Stolen Packages

We are not responsible for packages that are lost or stolen after they have been marked as delivered. Please ensure your shipping address is correct and secure. If you believe your package was lost or stolen, please contact the shipping carrier directly with your tracking number.

Address Changes

If you need to change your shipping address after placing an order, please contact us immediately at [Customer Support Email]. Once an order has been shipped, we are unable to make any changes to the shipping address.

Damaged or Defective Products

If you receive a damaged or defective product, please contact us at [Customer Support Email] within 7 days of receiving your order. We will guide you through the process to replace or refund the item(s).

Return & Refund Policy

If you're not satisfied with your purchase, please refer to our Return & Refund Policy for more information on how to initiate a return.

Contact Us

If you have any questions or concerns about shipping, please don’t hesitate to reach out to us. We’re happy to assist you!

Email:
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)

Feel free to personalize this policy based on your business details!